What you will find here
This site explains Nova before you enter a customer workspace. It covers product concepts, evaluation planning, connection readiness, account access, public trust information, support, and published limitations.
Detailed instructions for a signed-in page live in Help inside Nova. That guidance reflects the pages and capabilities available to your account, so it is the right place for day-to-day tasks.
Choose the shortest path
- Evaluating Nova: begin with What Nova does and Plan a Nova evaluation.
- Preparing a connection: review supported environments, connection planning, and least-privilege access.
- Unable to sign in: use the account access guides without sharing your password or recovery codes.
- Need a person: contact Hansec Support and include the impact, affected users, and time the problem began.
How public guidance stays safe
Public guides do not contain customer data, credentials, private workspace addresses, permission details, or unpublished interfaces. They explain what to prepare and where to continue.
If your deployment has a different sign-in method, connection scope, or support path, follow the information provided for your organization.